REFUND POLICY
Last Updated: [01/29/2024]
Thank you for choosing WATCHITV. we values customer satisfaction and aims to provide a fair and transparent refund policy. By using our services, you agree to the following refund terms:
Refund Eligibility
1- Subscription Plans: We offer subscription plans for our IPTV services. Refunds may be requested within 7 days of the subscription start date. After this period, no refunds will be issued for the current subscription period.
2- One-Time Purchases: For one-time purchases, such as pay-per-view events or special packages, refunds may be requested within 24 hours of the purchase. After this period, no refunds will be issued.
Refund Process
To request a refund, please contact our customer support team at contact@watchitv.store or by contacting +212 623456755 . In your refund request, please provide the following information:
•Your full name
•Date of purchase
•Order or subscription ID
•Reason for the refund request
Non-Refundable Items
Certain items and situations are non-refundable:
•Used Services: If you have used our services during the subscription period, you may not be eligible for a refund.
•Violations: If you have violated our terms of use or engaged in prohibited activities, refunds may not be granted.
•Technical Issues: We are committed to resolving technical issues promptly. Before requesting a refund due to technical problems, please contact our support team for assistance.
Processing Time
Refund requests will be processed instantly . The refund will be issued to the original payment method used for the purchase.
Contact Us
If you have any questions about our refund policy or wish to initiate a refund request, please contact us at contact@watchitv.store
CONTACT
contact@watchitv.store
+212 123456786
ABOUT US
WATCH ITV is a private IPTV provider based on canada
